SAP SuccessFactors implementation, optimization & support

Your HR team is too good for work that should manage itself

Get more out of your HR platform! We make sure SAP SuccessFactors truly works for your organization.

Het personeelsdossier in SAP SuccessFactors: persoonlijke gegevens, adres en identificatie van een medewerker, met links het menu van job data tot learning
Het profielpaneel van een medewerker in SAP SuccessFactors met functie, afdeling, telefoon en e-mail

When your HR system creates more work than it solves

These are the problems we come across most often, and what SAP SuccessFactors does about them when it is set up properly.

The problem

With SAP SuccessFactors

Employee data is scattered across separate systems and Excel sheets.

From onboarding to offboarding. Time off, performance, compensation, and succession. Everything in one platform, accessible to everyone at the right moment.

HR loses hours every week to the same manual work.

Smart workflows take repetitive tasks off your hands. HR spends less time on administration and more on what truly matters: people.

A report takes days, and the numbers don't match what management wants to see.

Reports and dashboards aligned with your KPIs. No exports and manual merging, but directly usable management information for leadership and HR.

With growth, a new country or a merger, the system falls behind.

Whether you have 500, 5,000, or 50,000 employees, grow internationally, or go through a merger. SAP SuccessFactors makes it possible to scale along. And so do we.

PSHQ scales up when we need it and steps back when it can. That gives us peace of mind.

Mariëlle Jans
Group IT Manager Business Applications, Agrifirm

Read the case study

One platform for your entire HR chain, set up for your organization

SAP SuccessFactors is one of the most powerful HR platforms in the world. But the real value is not in the system. It's in how you configure, integrate, and use it.

SAP SuccessFactors is ideally suited for mid-sized to large organizations that want to gain and maintain control over their entire HR chain, from recruitment to offboarding.

Een performance review in SAP SuccessFactors: de route van zelfbeoordeling naar de beoordeling door de manager, met de doelen van de medewerker en een beoordeling per doel

Start with Employee Central, expand where you need to

SAP SuccessFactors is modular. Employee Central is the foundation that holds all employee data. You build on it with the modules your organization needs, now or later.

Employee Central

The foundation: employee data, org structure, time off and the workflows around every change.

Recruiting

From job opening to signed contract: attracting and selecting candidates, and making an offer.

Onboarding

Onboarding new colleagues before they start, with the tasks for HR, IT and the manager in one place.

Performance en Goals

Goals, reviews and 360 feedback in one cycle, from self assessment to the conversation with the manager.

Compensation

Salary rounds, bonuses and pay budgets, linked to the outcome of the review.

Succession and Development

Successors in view for key positions, and development plans for the people you want to grow.

Learning

Training, certifications and mandatory courses, tracked per employee.

What SAP SuccessFactors delivers for everyone in your organization

For employees

  • Request time off, track goals, and give feedback yourself
  • Clarity on personal development and career perspective
  • Onboarding that starts before day one

For managers

  • Real-time overview of team performance and staffing
  • Meeting notes and development plans in one place
  • Quick and easy approvals via mobile

For HR

  • Automated workflows save hours per week
  • Complex terms of employment processed automatically
  • Reliable data for strategic HR reporting
  • Fully GDPR-compliant out of the box

Client Case

Agrifirm keeps its SuccessFactors environment stable

~2.250
employees worldwide
~12
countries on one HR platform
3 years
of continuous partnership
3rd line
from second to third line

Royal Agrifirm Group has worked with PSHQ as its permanent HR tech partner since May 2023. We manage and optimize the entire SuccessFactors landscape, including the integrations with systems such as S/4HANA and Payroll.

Meanwhile, Agrifirm built up an internal team of its own. We grew along with it: from second line support into a third line specialist for the more complex questions and the architecture.

Read the case study
Twee collega's van PSHQ in gesprek aan een hoge tafel met een laptop

This is how we make SAP SuccessFactors work for your organization

Using SAP Best Practices as a starting point, we ensure that your HR processes in SAP SuccessFactors connect seamlessly and that reports show the right output.

You're starting fresh and could use some help

New implementation? We guide you from A to Z. From requirements analysis and configuration to data migration, integrations, and go-live.

You want to get more out of it than you're getting now

Already live, but not satisfied? We analyze what can be improved and optimize in a targeted way, so the system aligns with how you actually work.

You want to be unburdened

No capacity for maintenance, releases, changes, or incidents? No worries. We take that off your hands as a dedicated partner in the background.

SuccessFactors roadmap session

We look at what more you can get out of SuccessFactors and which new features fit. You walk away with a roadmap.

SAP ships a release every six months. We translate what's in it to your organization: what is relevant, and when is the right moment to set it up?

Get in touch

Looking further than SuccessFactors alone

We think along about your HR IT architecture as a whole: how your HR processes work across all systems, including the integrations with S/4HANA and payroll, for example.

Get in touch

Ready to discover what SAP SuccessFactors can mean for your organization?

Plan a 30-minute demo. We'll show you how the platform works, how it can help with your most important challenges, and how we accelerate the implementation for you.

Contact

Details

Gonen Frenk

E: gonen.frenk@shq.nl | T: 06 – 11 01 58 33

Jeroen de Bruijn

E: jeroen.debruijn@shq.nl | T: 06 – 81 79 42 25

Ronald van den Heuvel

E: ronald.vandenheuvel@shq.nl | T: 06 – 18 63 95 79

We help organizations set up an HR system that truly works. For your people, your managers, and your HR department.

OUR LOCATION

Blaak 555, 3011 GB, Rotterdam

info@shq.nl

© 2026 People Services HQ B.V. — All rights reserved