We see many organizations struggle with the selection of long- and shortlist software vendors, due to the lack of knowledge regarding the vendor, different perceptions, and the great variety in the vendor landscape. Therefore, we would like to help organizations in their decision-making process by introducing a blog. Every week, we will ask the same five questions to a different software vendor.
Presenting Exact to you this week, our Black Friday special!
- Can you describe the functionalities of your HR solution and in which countries you are active?
Under the name Officient in Belgium and Exact Online HR in the Netherlands, Exact provides an HR system specifically aimed at SMEs in Belgium and the Netherlands. The HR system has broad functionality to register all important aspects of employees idte and share them with colleagues where desired.
Exact Online HR / Officient supports onboarding, where the employee can complete her own data and digitally sign the employment contract. The easily configurable workflow reminds the manager of tasks that need to be carried out, so that all new colleagues feel welcome and everything is ready on day 1.
Once employed, the employee uses Exact Online HR / Officient for requesting leave and insight into the balance, submitting expense claims, applying for training and having performance discussions with management together. Exact Online HR / Officient goes broader than HR specifically. It also registers software and benefits in kind, such as a phone and laptop. For the new employee, it is handy to look up the function and interests of colleagues. Everyone can also use the calendar to see which employee works where.
Via free fields that can be used in segmentation and workflows, you can easily record all data specific to your company. This allows the HR department to standardise all processes and manage payroll. In Belgium, Officient is linked to all Social Secretariats. In the Netherlands, Exact Online HR is integrated with the other modules of Exact Online, including, of course, the Payroll module.
- What differentiates your HR solution from the competition?
Exact Online HR / Officient focuses specifically on SMEs. Smaller organisations that want to create low-threshold workflows and do registrations. The user experience is modern or as some customers say 'hip and sexy'. This gives a modern image to the company they will be working for even before the employee starts. It reinforces the image that the HR department also wants to have: modern, hip and sexy.
Officient is the only HR system in Belgium with links to all social secretariats. So you only need to record data once. Most SMEs already use modules from Exact Online. Exact Online HR is a logical addition to deal with employees as professionally as with clients.
- How would you describe the average organization that uses your solution? Are you active in a specific sector or size of organizations?
Exact Online HR / Officient focuses on SME organisations.
- What does your roadmap in 2024 look like?
In further development of Exact Online HR / Officient, we focus on strengthening our strengths. So an even better user experience and even better integrations with social secretariats. An even better fit with SMEs and SMBs.
- Which tip do you have for organizations that are looking for new HR technology?
Often, HR departments try to realise their HR dream. Performance management should be done based on competences belonging to functions. And workflows should allow for all the exceptions that are conceived. The practice of HR does not take place in the HR department but in operations between manager and employee. These often do not go along with the HR dream and deal much more practically with performance management and workflows. SME organisations already think so pragmatically by nature. We also advise all organisations to keep their HR simple. Then everyone understands it, everyone enjoys working with it and you don't exclude applications on the basis of little-used functionality in practice.
Altogether, we hope that Exact’s answers to the previous five questions not only allow to paint a picture of their qualities, but that is also functions as a form of guidance in the process of choosing a new HR system. Their realistic approach to the practise of HR has evolved in providing vigorous support for HR departments in standardizing their processes and managing payroll.
In conclusion, various reasons make it difficult to make the right choice of HR system in the crowded HR vendor landscape. Services HQ can offer support in choosing which system suits your organisation best, as we are one of the few digital HR transformation companies in the Netherlands that is vendor independent. Are you interested in this service? Let’s get in touch!
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